Photo Courtesy of Amanda Steiger

The course booklet joins the punchcard as an artifact of old course registration procedures

Sunday, December 6, 2009

The Future of Online Registration

By Vincent Ferrer’12 & Kristen Golen’12

Arduous and stressful. Annoying and troublesome.

By the time they graduate, many a Fairfield student would agree that this array of feelings can best describe registration for them at one time or another during his/her academic career.

However, University Registrar Robert Russo and his staff are working diligently to help change this description by adding significant modifications to the already successful process.

“Every semester we’re learning from the previous,” said Russo in an exclusive interview. “In the past we’ve had some times when the system would freeze up…too many students signed up at once,” he said. “This year we didn’t have one problem.” Russo took the time to explain the procedures of old and the advancements to come.

Freshmen Register?

In an effort to make the transition to college easier for incoming freshmen, the University will be establishing a new procedure. “We want to have them [new freshmen] register during orientation while they’re here with their advisors,” Russo said. This move will help to alleviate some of the add/drop traffic that occurs at the beginning of the semester, specifically from freshmen who are dissatisfied with their assigned courses.

With incoming freshmen being more content with their first semester courses, the Registrar’s office will have more time to tend to the needs of the current student body.

A major cause of the lengthy nature of registration lies in the staff’s need to deal individually with each spot that opens up in a course. Herein lays the next, more immediate modification.

Waitlist 2.0

“One thing we have coming down the road with our software is [an] automated waitlist,” Russo said. He detailed the current process of alerting a student to a course opening by email, waiting to find out his/her decision, and moving down the waitlist line if he/she no longer desires entry.

The new software, which was installed this semester but not in time for registration, should allow this process to operate seamlessly. “Our software, if a spot opens up, will send an automatic email,” Russo said. It will continue down the line if that student declines the spot until it is filled.

This addition will make an already-effective waitlist system even better. It is a mechanism utilized not only for filling in empty seats in certain classes, but also as a marker of demand for different courses. “I think the waitlist function is important,” said Dr. Mary Sallyanne Ryan, professor of communications, in an interview. “…It’s a good documentation of students that were interested.” Departments can then use this information to recognize where more sections are needed.

From On Line to Online

The registration process has come a long way in recent years, adapting to the technological trends of changing times and undergoing reconfiguration accordingly.

Dan Ryan’07, assistant coach of Cross Country, experienced a tremendous progression in the process during his time as a student. “My freshman year we all had to wake up at the crack of dawn… to sit in a line in the Registrar’s office in Canisius,” Ryan said in an interview. “I remember there were some crazy nursing majors who brought blankets and camped out the night before.”

Yet subsequent years would yield a much easier process. “Junior year I was at a clinical for nursing, and in the middle of the day I just went to a computer for registration in the hospital and then right back to what I was doing,” Ryan said. “Registering online was infinitely easier.”

Still the process had some kinks to be worked out, so then-Academic Vice President Orin Grossman created a committee to help refine the process. “A Registration Committee comprised of students, faculty and staff worked hard to evaluate registration options and recommend changes,” said Judith Dobai, Associate Vice President for Enrollment Management, in an email.

No Booklets, More Benefits

Doing away with course booklets all together this semester proved to be another step forward. Mary Frances Malone, Associate Vice President for Academic Affairs and former head of the now-disbanded registration committee, said in an email that “students on the committee suggested that we move away from paper.”

Russo detailed the cost-effective benefits of ending booklet production. “We figure on saving about $10,000 this year,” he said. It was also a matter of keeping pace with other schools. “We [Fairfield] were one of the few [schools] that still had the booklet.”

With the booklet online, it is easier to incorporate adjustments to classes. Russo also hopes to make certain messages that pop up during registration. “We’re going to try to, in the booklet, explain more the messages that students are getting on the system,” he said.

Back to the Future

Of course, registration will never appease every student. Fairfield University Student Association President Jeff Seiser’10, in a press conference-style discussion several weeks ago, advised that “The important thing is to plan ahead.” If all else fails, there's always the waitlist loophole.


Click Here for a numeric breakdown of this semester's Registration period

Reflecting on the 2nd Original Story with Kristen Golen'12: The Future of Online Registration

The goal for this piece was to have our readers find out new information about the online registration process here at Fairfield. We want them to find our story interesting from start to finish, and also have our web presentation set our story apart from the prior registration stories written for The Mirror. We knew that the only way that we would obtain our goal of seeking new information for our readers was by meeting with people such as Robert Russo and Dr. Malone. After we outlined our story, we knew that it was because of the helpful information we received from Robert Russo that we could finally consider our story ahead of the curve. We also made the executive decision to include Jeff Seiser's opinion, since his voice represents the student body as a whole. Although there were several horror stories that we came across throughout our research, most of them were worked out by administration. We thought it is beneficial to put a face to a person's quote whenever possible, this is why we put our assistant coaches profile as a link, also because he is a Fairfield alum.

While creating our final story, we focused our attention to chapter 12 of All the News, by Thom Lieb. It was quite difficult to think of ways to display an attractive online article for the “very exciting” topic of….registration. However, when we met with Robert Russo, he gave us enough information to create a detailed timeline of how Fairfield has updated their registration process since 1980. From the chapter, we also focused our attention to the information telling us how to use hyperlinks and primers efficiently.

At first we were going to present our story from the past to the future of registration, but since we did not think that it would effectively attain the reader’s attention, we decided to unveil the future for 2010’s registration process, backtrack to as late as 1980, and then end with talking about the future again.

We both agreed that this was quite a complex story to create, yet we feel that we have both become better journalists because of it. In order to complete our story, it required us to do the most research we had ever done for a story in this class. We had to be vigilant with who we selected to interview in order to make our story stand out from the many other registration stories that had been prior to ours.

The hardest part was to find a news peg that separated our story from the rest. We also had to be cautious about writing on registration only, and steering away from going into detail with Fairfield’s core. After we met with Robert Russo, our esteem for writing our story finally went back up. He gave us essential information that very few students and faculty knew. We also had a hard time deciding how we wanted to make it an advanced online story. After receiving all of our information from our interviewers and outlining all of our facts, we were able to sufficiently create an appealing online story.

We learned that there is no room for procrastination if one wants to be a successful journalist. Luckily, we have a very understanding professor that gave us an extension, which helped tremendously with getting down to the “nitty gritty” of our final piece. We continue to sharpen our skills of finding the perfect news peg. However, we know that as we take more journalism classes, we will be able to sharpen this skill by the time we graduate. We can both say that we are truly confident to turn in our final story.